At Eleva, we stand behind the quality and integrity of every product we create.
Due to the nature of our consumable products, we generally do not accept returns once a product has been delivered, except where required by applicable law.
Once a product leaves our facility, we can no longer guarantee its storage conditions or the integrity of its contents. For this reason, returned products cannot be resold or reused. This policy helps us maintain the highest standards of quality, safety, and freshness for all our customers.
If your order arrives damaged, defective, incorrect, or is lost during shipping, please contact us within 30 days of delivery at support@elevanutrition.com. After reviewing your request, we will work quickly to make it right and may provide a replacement or refund, as appropriate.
If you need to modify or cancel an order, please contact us as soon as possible. Once an order enters the fulfillment process, we may no longer be able to make changes.
Please note that this policy does not limit any rights you may have under applicable consumer protection laws.
This Return Policy should be read in conjunction with our Terms of Service, Privacy Policy, Shipping Policy, and Legal Notice, all of which are incorporated by reference and collectively govern your use of our Website, products, and services.
We're committed to providing exceptional products and exceptional service every step of the way.
You, Elevated.
